What is Drupal?
Drupal is an enterprise-grade, open source content management system (CMS) that’s highly maintained and secure, with over a million community contributors globally and strong worldwide adoption. It’s also won several international open source CMS awards and is the CMS of choice backed by the Australian Federal Government via the GovCMS .
Our commitment to Drupal is part of our commitment to all things open source — open CMS, open data, open platform and open design. It’s also an integral part of our involvement in the open government movement and our focus on helping governments and enterprises become more open, more connected and more consolidated to create better citizen experiences.
Open source technologies such as Drupal deliver many benefits, including:
Global and active communities, global and active adoption
Minimised vendor lock-in, and the unfortunately too common ‘$ proprietary liability’
Reduced risks (code has already been tested and used)
Collaboration and knowledge sharing
We follow a step-by-step process to deliver the best Drupal website possible. Our methodology is based on our five service pillars:
Strategy — analysing your business problem, possible solutions and budget.
Design — encompassing both look and feel (visuals) and user interface (for optimal usability and accessibility).
Engineering — frontend and backend engineering to deliver a robust and secure website.
Training — once your site is built, we handover with Drupal training.
Support — we also provide ongoing website support for many of our clients.
We also follow an agile project delivery methodology to help drive continuous change and ensure we evolve as the project does. Agile is a collaborative approach that focuses on work across teams (and in our case often between Salsa and our client), with adaptive planning and continuous improvement. Salsa currently has five certified scrum masters on our team.
Our developers have strong skillsets in Drupal, GovCMS, PHP, containers, Lagoon, CKAN, OpenShift, Kubernetes and Vue.JS. We have Acquia certified developers in-house, and three in-house Acquia certified trainers. One of our technical leads is also an Acquia Drupal Grandmaster.
Salsa offers Drupal services across the full range of the project, including:
Drupal assessment and readiness — We'll assess your site’s viability for Drupal and recommend the best modules. Salsa will also look at business requirements and solution direction, functional mapping and high-level project costings.
Technical and visual design — Design, lead, coach, guide and direct visual and technical design as necessary.
Build and migration — Site build and configuration to meet key functional requirements, content migration, and CMS theming/module development (if applicable).
Integration — Integrate your site with open data (e.g. CKAN integration), EDM platforms (e.g. Campaign Monitor or Mailchimp), CRM systems such as Salesforce and Oracle, payment gateways (e.g. PayPal and Stripe), single sign-on systems like LDAP and Active Directory, and social platforms such as Facebook and Twitter.
Quality assurance and testing — Site audits, user testing and performance testing.
Application support — Ad-hoc enhancements and bug fixes, site management, release management and technical governance.
Documentation — Functional documentation, technical documentation and user manuals.
Agile — Option for full agile delivery led by Salsa including services such as discovery, user stories, sprint planning, code/config reviews, user acceptance testing (UAT), daily standups and overall project governance and stakeholder comms OR augmented agile delivery with Salsa providing key expert resources and/or SCRUM teams to augment client-led agile project delivery.
Training — Drupal and GovCMS training courses and customised courses to meet your needs.
Salsa has also designed (or co-designed) and built two whole-of-government digital platforms based on Drupal - Victoria's Single Digital Presence, which uses headless Drupal 8; and Australia's GovCMS, which offers government agencies both Drupal 7 and Drupal 8.