Our retainer services expertise and experience
Salsa has been delivering retainer-based services for over 7 years to large-scale enterprise and whole-of-government digital programs.
Improved experience
Help and troubleshooting for existing issues, limitations or incidents for smooth functionality.
Continued growth
Ongoing development services for creating new website features, ensuring continued innovation.
Ongoing performance
Regular security and patch updates, improvements and fixes to enhance performance, security and longevity.
Continuous security
Integrating security into the DevOps process, ensuring continuous assessment and mitigation of security risks.
Continuous development
Facilitating continuous integration and delivery by automating software development and technical operations.
Managing your digital
Operational and/or strategic governance, advisory and control across various digital initiatives.
Robust digital
Comprehensive testing across functionality, performance and security to optimise your site.
Optimising content
Content strategy, information architecture, writing and editing to improve your content.
Improved visibility
Improving your site's visibility by helping to drive more organic traffic to your site.
Accessible digital
Audits, accessible design and dev, so your site meets regulatory and best practice requirements.
Delivery models
Salsa uses three main delivery models for our retainer services:
- Customer-led delivery — We'll augment your team with Salsa expert capacity to help you deliver your workstream.
- Salsa-led delivery — We'll lead the workstream using our dedicated SCRUM team, guiding and managing the process for you.
- Hybrid delivery — A hybrid team working together as one team to deliver a workstream.
Learn more with our retainer services insights
Government standards for accessibility
Discover how the Australian Government prioritises web accessibility by adhering to WCAG and DSS standards, ensuring inclusive online experiences.
Drupal defense in depth — a Drupal security protection framework
Find out how to secure your Drupal site at all layers, from hosting to people.
How to drive community engagement for large, open source digital platforms
Find out how to create and drive a thriving open source community for your whole-of-government digital platform.
Read our retainer services case studies
24/7 support for the public sector
24/7 application support for key government agencies to help them keep their websites available and respond to urgent situations.
CivicTheme — setting up automated visual regression testing
Setting up automated visual regression testing to provide a consistent visual experience for CivicTheme sites.
