Dedicated Drupal patching and maintenance services. Keep your Drupal site secured and up-to-date at all times.
Ensure your website remains up-to-date, secure, and running smoothly with our SLA-backed Drupal patching and maintenance services, delivered by a dedicated team of Drupal experts 24/7 across the globe.
Not patching your website can expose it to significant security, performance, and usability risks, potentially leading to lost customers, revenue, and reputation. Regularly applying patches and maintaining up-to-date software is essential for ensuring the security, stability, and overall success of a website.
How
Together, we will assess if our service is a good fit for your project. Then we’ll formalise a statement of work
and then get started as per the steps outlined below.
01
Conduct an initial assessment to review your Drupal site, identify its version and installed modules, and evaluate existing security measures and performance.
02
Monitor Drupal channels and Update Manager to identify available updates and patches.
03
Review release notes and prioritize updates based on security, bug fixes, and enhancements.
04
Download patch files or updated versions from reputable sources and verify their integrity.
05
Set up a staging environment to test updates and address any issues before applying to the live site.
06
Back up your live site, apply patches and updates using appropriate tools, and verify their successful application.
07
Continuously monitor site performance, security, and functionality to identify and resolve post-update issues.
08
Monitor Drupal channels and provide regular patch management with expert support to keep your site secure, up-to-date, and efficiently maintained.
Security
We actively monitor Drupal security advisories, official patches, and relevant module updates specific to your website. Our regular Drupal patching service ensures your website is protected from known security vulnerabilities by promptly applying the latest security patches as they become available. This safeguards your site against attacks, data breaches, and unauthorized access, while also maintaining customer trust, complying with data protection regulations, and preventing potential financial and reputational damage associated with compromised security.
Up to date
Above and beyond security, regular patches keeps your site up to date with the latest features and bug fixes. These updates enhance your website’s functionality, improve compatibility with plugins and themes, and ensure that you use the latest features available in Drupal. This results in a consistently high-quality user experience, allowing you to retain and attract more visitors while reducing the risk of technical issues and site downtime.
Performance
Applying patches and updates regularly can help improve load times, responsiveness, and overall user experience. We also monitor your site’s performance to ensure load times are maintained or improved. By addressing potential performance bottlenecks and reducing downtime, we help you provide a fast, reliable, and enjoyable experience for your site visitors, which can lead to better search rankings, increased engagement, conversions, and customer satisfaction.
24x7
Your site is patched, supported and maintained by a dedicated team of Drupal experts with extensive experience in managing and maintaining Drupal sites. You can have peace of mind knowing that our dedicated global team works diligently 24×7 to resolve any patch issues and ensure smooth and uninterrupted operation.
Testing
Beyond simply applying patches and updates; we proactively conduct visual and functional tests of your Drupal site to detect and address any potential issues before they escalate. Our prompt resolution of problems helps maintain your site’s stability and minimize the impact of any disruptions. This proactive approach ensures that your website remains functional and accessible to users, protecting your online presence and reputation while reducing the likelihood of costly emergency repairs.
Service level guarantee
Our SLA-backed patching service options provides you with a guaranteed time window security patches are applied from the moment they become available. This reduces your website’s vulnerability window of attack and thus risk of a cyber hack.In the unlikely event we don’t get to patch your site within the SLA window, then you will receive SLA credits.
Reporting
Receive a comprehensive monthly patch report that summarizes all the patches and updates applied to your Drupal installation each month. This ensures you have full visibility and stay up to date with the latest security fixes, feature updates, and bug fixes implemented on your website. The report provides transparent and detailed information on the patches applied, including core updates and module patches. It gives you complete visibility into the changes made, patch-related issues encountered, and the resolutions provided, allowing you to stay well-informed about your website’s security posture.
Inclusions
Priority Drupal security updates
Regularly Drupal module updates
Testing and validation
Basic troubleshooting and remediation
Zero touch or one-touch deploy
Monthly patch reports
Offsite backups *
Security breach restoration *
Pricing
PROFESSIONAL - SMALL
AUD$
$325
$215
.00/mo
Essential Security Patching
Featured inclusions:
- Security patches applied < 72 hrs
- QUARTERLY core + contrib updates
- Automated functional and visual tests
- Zero touch or one touch deployments
- Monthly patch report
- Security patch alert notifications
- A$600 setup
- Security patches applied < 72 hrs
- QUARTERLY core + contrib updates
- Automated functional and visual tests
- Zero touch or one touch deployments
- Monthly patch report
- Security patch alert notifications
- USD$400 setup
PROFESSIONAL - MEDIUM
AUD$
$465
$310
.00/mo
Enhanced Security Patching
Featured inclusions:
- Security patches applied < 48 hrs
- BIMONTHLY core + contrib updates
- Automated functional and visual tests
- Zero touch or one touch deployments
- Monthly patch report
- Security patch alert notifications
- A$600 setup
- Security patches applied < 48 hrs
- BIMONTHLY core + contrib updates
- Automated functional and visual tests
- Zero touch or one touch deployments
- Monthly patch report
- Security patch alert notifications
- USD$400 setup
PROFESSIONAL - LARGE
AUD$
$675
$450
.00/mo
Rapid Security Patching
Featured inclusions:
- Security patches applied < 24 hrs
- MONTHLY core + contrib updates
- Automated functional and visual tests
- Zero touch or one touch deployments
- Monthly patch report
- Security patch alert notifications
- A$600 setup
- Security patches applied < 24 hrs
- MONTHLY core + contrib updates
- Automated functional and visual tests
- Zero touch or one touch deployments
- Monthly patch report
- Security patch alert notifications
- USD$400 setup
PROFESSIONAL - SMALL
AUD$
$275
$185
.00/mo
Essential Security Patching
Featured inclusions:
- Security patches applied < 72 hrs
- QUARTERLY core + contrib updates
- Automated functional and visual tests
- Zero touch or one touch deployments
- Monthly patch report
- Security patch alert notifications
- A$600 setup
- Security patches applied < 72 hrs
- QUARTERLY core + contrib updates
- Automated functional and visual tests
- Zero touch or one touch deployments
- Monthly patch report
- Security patch alert notifications
- USD$400 setup
PROFESSIONAL - Medium
AUD$
$395
$265
.00/mo
Enhanced Security Patching
Featured inclusions:
- Security patches applied < 48 hrs
- BIMONTHLY core + contrib updates
- Automated functional and visual tests
- Zero touch or one touch deployments
- Monthly patch report
- Security patch alert notifications
- A$600 setup
- Security patches applied < 48 hrs
- BIMONTHLY core + contrib updates
- Automated functional and visual tests
- Zero touch or one touch deployments
- Monthly patch report
- Security patch alert notifications
- USD$400 setup
PROFESSIONAL - Large
AUD$
$575
$385
.00/mo
Rapid Security Patching
Featured inclusions:
- Security patches applied < 24 hrs
- MONTHLY core + contrib updates
- Automated functional and visual tests
- Zero touch or one touch deployments
- Monthly patch report
- Security patch alert notifications
- A$600 setup
- Security patches applied < 24 hrs
- MONTHLY core + contrib updates
- Automated functional and visual tests
- Zero touch or one touch deployments
- Monthly patch report
- Security patch alert notifications
- USD$400 setup
ENTERPRISE - SMALL
AUD$
$875
$585
.00/mo
Enterprise Security Patch and Restore SLA
Featured inclusions:
- Security patches applied < 24 hrs
- SLA guarantee
- MONTHLY core + contrib updates
- Security breach restoration < 48 hrs
- Security breach restoration SLA
- Setup + maintain 2 custom tests
- A$1200 setup fee
- Security patches applied < 24 hrs
- SLA guarantee
- MONTHLY core + contrib updates
- Security breach restoration < 48 hrs
- Security breach restoration SLA
- Setup + maintain 2 custom tests
- USD$800 setup fee
ENTERPRISE - MEDIUM
AUD$
$1390
$925
.00/mo
Enhanced Security Patch and Restore SLA
Featured inclusions:
- Security patches applied < 12 hrs
- SLA guarantee
- FORTNIGHTLY core + contrib updates
- Security breach restoration < 24 hrs
- Security breach restoration SLA
- Setup + maintain 4 custom tests
- A$1800 setup fee
- Security patches applied < 12 hrs
- SLA guarantee
- FORTNIGHTLY core + contrib updates
- Security breach restoration < 24 hrs
- Security breach restoration SLA
- Setup + maintain 4 custom tests
- USD$1200 setup fee
ENTERPRISE - LARGE
AUD$
$2125
$1415
.00/mo
Ultimate Security Patch and Restore SLA
Featured inclusions:
- Security patches applied < 4 hrs
- SLA guarantee
- WEEKLY core + contrib updates
- Security breach restoration < 12 hrs
- Security breach restoration SLA
- Setup + maintain 6 custom tests
- A$2400 setup fee
- Security patches applied < 4 hrs
- SLA guarantee
- WEEKLY core + contrib updates
- Security breach restoration < 12 hrs
- Security breach restoration SLA
- Setup + maintain 6 custom tests
- USD$1600 setup fee
ENTERPRISE - SMALL
AUD$
$745
$495
.00/mo
Enterprise Security Patch and Restore SLA
Featured inclusions:
- Security patches applied < 24 hrs
- 4 hour response SLA guaranteeSLA
- MONTHLY core + contrib updates
- Security breach restoration < 48 hrs
- Security breach restoration SLA
- Setup + maintain 2 custom tests
- A$1200 setup fee
- Security patches applied < 24 hrs
- 4 hour response SLA guaranteeSLA
- MONTHLY core + contrib updates
- Security breach restoration < 48 hrs
- Security breach restoration SLA
- Setup + maintain 2 custom tests
- USD$800 setup fee
ENTERPRISE - MEDIUM
AUD$
$1180
$785
.00/mo
Enhanced Security Patch and Restore SLA
Featured inclusions:
- Security patches applied < 12 hrs
- SLA guarantee
- FORTNIGHTLY core + contrib updates
- Security breach restoration < 24 hrs
- Security breach restoration SLA
- Setup + maintain 4 custom tests
- A$1800 setup fee
- Security patches applied < 12 hrs
- SLA guarantee
- FORTNIGHTLY core + contrib updates
- Security breach restoration < 24 hrs
- Security breach restoration SLA
- Setup + maintain 4 custom tests
- USD$1200 setup fee
ENTERPRISE - LARGE
AUD$
$1805
$1205
.00/mo
Ultimate Security Patch and Restore SLA
Featured inclusions:
- Security patches applied < 4 hrs
- SLA guarantee
- WEEKLY core + contrib updates
- Security breach restoration < 12 hrs
- Security breach restoration SLA
- Setup + maintain 6 custom tests
- A$2400 setup fee
- Security patches applied < 4 hrs
- SLA guarantee
- WEEKLY core + contrib updates
- Security breach restoration < 12 hrs
- Security breach restoration SLA
- Setup + maintain 6 custom tests
- USD$1600 setup fee
ENTERPRISE + CYBER - SMALL
EOI
Cybersecurity Critical Defense
Everything in Enterprise Large Plus:
- Security patches applied < 4 hrs
- Security breach restoration < 8 hrs
- Vulnerability scanning
- Intrusion detection
- Web Application Firewall (WAF)
- A$TBD setup fee
ENTERPRISE + CYBER - MEDIUM
EOI
Cybersecurity Comprehensive Defense
Everything in Enterprise Large Plus:
- Zero day vulnerability protection
- Secure configuration scans
- Log monitoring and analysis
- A$TBD setup fee
ENTERPRISE + CYBER - LARGE
EOI
Cybersecurity Ultimate Assurance
Everything in Enterprise Large Plus:
- Cyber incident response
- A$TBD setup fee
ENTERPRISE + CYBER - SMALL
EOI
Cybersecurity Critical Defense
Everything in Enterprise Large Plus:
- Security patches applied < 4 hrs
- Security breach restoration < 8 hrs
- Vulnerability scanning
- Intrusion detection
- Web Application Firewall (WAF)
- A$TBD setup fee
ENTERPRISE + CYBER - MEDIUM
EOI
Cybersecurity Comprehensive Defense
Everything in Cyber - Small Plus:
- Zero day vulnerability protection
- Secure configuration scans
- Log monitoring and analysis
- A$TBD setup fee
ENTERPRISE + CYBER - LARGE
EOI
Cybersecurity Ultimate Assurance
Everything in Cyber - Medium Plus:
- Cyber incident response
- A$TBD setup fee
Get in touch
FAQ’s
- How quickly are patches applied?
- Which Drupal versions are supported?
Drupal 8: Drupal 8 is no longer officially supported as of November 2021.
Drupal 9: Drupal 9 is supported until November 2023.
Drupal 10: Drupal 10 is the current major version of Drupal and is fully supported.
- What happens if there's a compatibility issue?
- Can I upgrade or downgrade my package at any time?
Proof
Drupal 7
Drupal 8
Drupal 9
Drupal 10
Upgrade services
Drupal 7
Drupal 8
Drupal 9
About us
Official service provider
Official service provider of 4 major government programs across Australia.
Drupal contributor
Top 10 international ranking in 2022 for Drupal contribution.
Enterprise security
ISM/IRAP certified service provider for GovCMS. Enterprise grade security in other government programs.
Supporting 400 websites
Responsible for supporting over 400 Drupal websites across Australian Government.
Values-driven culture
Accountability, transparency and authenticity are 3 examples of Salsa’s 8 key values.re magna aliqua.
Digital innovation company
Salsa is a digital innovation company with a pioneering spirit.