Salsa awarded Victorian Government hosting contract
Salsa has been awarded the hosting contract for the Victorian Government’s digital platform. The contract covers hosting, infrastructure, CDN, hosting optimisation, log metrics and dashboarding.
Victoria's Department of Premier and (DPC) approached the market to find someone to host, manage, secure and serve their whole-of-government program to help them take Victoria’s Single Digital to the next level. The number of websites hosted on the SDP program is expected to expand rapidly over the coming years. The hosting platform needed to scale to meet these growing needs and also needed to maintain and enhance performance (i.e. speed), reliability and security.
As the program expands and increases its breadth of services, the hosting platform will become more complex, requiring better monitoring, alerting and end-to-end observability for rapid troubleshooting.
DPC was looking for a vendor who could meet these requirements to scale SDP.
“Salsa is excited to be continuing our work with Victoria's Department of Premier and Cabinet (DPC) to host, secure, manage and scale the hosting platform for Single Digital Presence and Victoria’s open data portal,” said Alfred Deeb, Salsa Director and Co-founder. “Salsa and DPC co-created SDP back in 2018, and this represents the next stage of our continuing work to help the Victorian Government be more open, more connected and more consolidated.”
Salsa has brought together a group of best-of-breed partners who can deliver on key components of a whole-of-government technical stack.
The consortium consists of:
Salsa — for incident response, DevOps, technical advisory, program management and project management
Sumo — for monitoring, metrics and dashboarding
— for static web options to address performance, security and use-cases such as snapshots and disaster recovery (DR)
Each organisation offers proven solutions at enterprise level within the current DPC/SDP context and/or in other enterprise contexts. They are all experts in their domains.
Salsa is the prime contractor, delivering services, program governance, technical account management, incident response and DevOps. Salsa integrates its partner services into one complete service offering to DPC, as one voice. This ability to bring together experts and provide SDP with a true partnership is highly valued by SDP/DPC.
Salsa also runs the SDP Service Desk and is the main point of contact for DPC. The Level 1 Service Desk triages all issues and incidents and then either actions them or delegates them to the appropriate team. Salsa also provides 24/7 emergency response support. Through this service Salsa’s Drupal and platform infrastructure experts are on-call 24/7. When an emergency call comes in, they triage the ticket, investigating the issue. If possible, the on-call engineer acts on the requirement for a fast resolution. Salsa’s role in these situations is as the ‘first responder’ and to coordinate emergency action from the organisation that can fix the problem (if Salsa can’t).
The contract covers program-level governance; 24/7 support; a fully managed web application firewall service; an elastic, container-based edge computing platform; a log monitoring and analysis platform; a cloud-agnostic hosting platform solution; and containerisation hosting technology.
The contract is for one year, with an option to renew for a second year.
About Salsa
Salsa is an open source company made of digital engineers from across the globe delivering technology and innovation to open governments. Salsa partners with governments across Australia to help them digitally transform, better engage with citizens, and open up to co-create and co-innovate with industry.
About the partners
is a global hosting specialist and part of the Amazee Group. amazee.io provides secure, high performance, Docker-based hosting that empowers developers through better deployment process, local development, and unparalleled flexibility through containers. Its next-generation platform Lagoon is a completely open source, secure, high performance, cloud-agnostic container hosting solution built by developers for developers.
was founded in Australia and now has offices in both Australia and the US. Section.io delivers Edge as a Service (EaaS) to help developers and DevOps engineers run compute workloads on a distributed edge. The Section.io platform is container-based (Docker/Kubernetes), and hosting-provider agnostic.
Sumo provides real-time machine analytics as a service. Founded in 2010, Sumo Logic delivers continuous analytics from a cloud-native platform.
is a modern, global edge CDN backed on reliable and proven cloud-agnostic infrastructure. It generates a static version of websites and deploys it to a global edge network in real time. Quant CDN extends on the existing Jamstack paradigm by providing a way to join the static web revolution without a need to re-architect existing solutions.