3 November 2022
Phillipa Martin

Live Traffic NSW

LiveTraffic NSWExternal Link is a website and app that helps users plan their journeys. It shows real-time data on:

  • Traffic incidents
  • Major alerts (e.g. flooding)
  • Roadworks (current and scheduled)
  • Breakdowns
  • Events

Importantly, you can type in your origin and destination to see the best route, avoiding incidents, roadworks, etc.

Live Traffic NSW

However, at the moment, Live Traffic NSW only covers about 10% of NSW roads.


OneRoad is a newer initiative that will significantly expand the reach and power of Live Traffic NSW. OneRoad is a cloud-based backend system that will let local councils enter information from their areas. This will cover traffic incidents, roadworks, events, etc. The OneRoad data will be fed directly into LiveTraffic NSW. The data can also be fed into third-party apps like Google Maps, Apple Maps and TOMTOM.

You can find out more about OneRoad in the short video below.

The OneRoad backend is built by Salesforce — see article on OneRoad and SalesforceExternal Link . It also includes record management and reporting.

More about OneRoadExternal Link

OneRoad rollout

The OneRoad rollout is staggered, with the first batch of 22 local government areas (LGA) coming on board last month. The rest of the LGAs (106 remaining) will come online gradually. Regional local councils are being prioritised due to the impact of bushfires and floods.

More about the OneRoad rolloutExternal Link

Live Traffic NSW, OneRoad and open data

Developers and others can access the Live Traffic NSW and OneRoad data via the Open Data HubExternal Link . The Open Data Hub contains all open data from Transport for NSW. It currently contains 200+ datasets and 1000+ resources.

The Open Data Hub also has Innovation ChallengesExternal Link and a number of Transport for NSW endorsed appsExternal Link .

Salsa Digital's take

Live Traffic NSW and OneRoad are excellent examples of how government is using open data to provide better citizen services. The projects also show innovation, with government extending on the existing framework (Live Traffic) to provide a more powerful experience by bringing in local government data. Finally, Live Traffic NSW and OneRoad show how different government jurisdictions (state and local) can work together for the benefit of citizens.