On this page:
At a glance
$51K-$100K
2023
4 to 6 weeks
Completed
CivicTheme, GovCMS
Federal government
Design & user research, Build & migration, Content & training
GovTech, Civic tech, Open design, Open source, Web development
User needs, Agile delivery, Tools & systems, Design, Open standards & common platforms, Open source
Overview
Climate Change Authority’s challenge
The previous Climate Change (CCA) website had an outdated design, and the information architecture made it difficult for visitors to find information. The Authority needed a website refresh and wanted the project completed in under 4 weeks.
Climate Change Authority’s transformation
Salsa used the open-source design system to develop CCA’s new site and uplift the user experience. We also reviewed the site’s information architecture and provided recommendations for a stage 2 implementation.
The outcomes
- A refreshed, visually appealing website
- Quick and cost-effective site rebuild with
- Recommendations for an improved information architecture
New, refreshed CCA website
“The Salsa team were given a challenge to refresh our website within a 4-week timeframe. They delivered the project to our timeframes and specific needs with expertise, clear communication and effective project management. Our new website is functional, easy to use for non-developers and user-friendly. The ongoing support from the Salsa Service Desk has been invaluable.”
Claudia Papandrea
Manager – Outreach and Engagement
The Climate Change Authority
Detailed case study
Below is detailed information on the challenge, transformation and final outcomes/benefits.
Climate Change Authority’s challenge — outdated website design
Old CCA Website
The Climate Change (CCA) website contained essential information but had an old, outdated design and poor navigation, which made it difficult for site visitors to find information about the authority’s roles and resources and navigate around the site.
The Authority needed a quick yet cost-effective way to update and refresh its website and improve the information architecture. The solution also needed to be easy to maintain and support future enhancements.
Climate Change Authority’s transformation — full website rebuild, migration and support
Salsa embarked on a comprehensive rebuild and migration of the Climate Change Authority's website, going beyond basic cosmetic frontend updates to implement significant design updates. , an open-source design system, and Drupal 10 were used to ensure a fast and cost-effective site build. CivicTheme includes a robust theme and a library of 60+ components designed to deliver a consistent, high-quality digital experience out of the box. The flexible framework of CivicTheme allowed for quick deployment of the website’s visual design and branding, ensuring a seamless user experience across the platform.
To efficiently handle and migrate data from the old CCA website, we installed CivicTheme alongside the existing theme and used CivicTheme migration helpers to move all content to the new theme seamlessly.
The new website was designed to be WCAG AA compliant and was reviewed by Salsa’s accessibility expert to ensure full standard compliance.
The website’s information architecture (IA) was also reviewed, and recommendations were made for a stage 2 uplift. Salsa conducted high-level content/IA discovery activities and workshops with key CCA stakeholders. Tasks included a card-sorting activity and tree testing to validate the proposed IA. The recommended IA improvements will make it easier for site visitors to find relevant information and navigate the site.
At the end of the rebuild, Salsa transitioned CCA to Salsa’s Service Desk, which provides 24/7 support and access to experienced developers to ensure that the website remains secure and runs smoothly.
The outcomes — a new, refreshed CCA website
Salsa delivered a modern, fresh-looking website.
New, refreshed CCA website
High-level outcomes include:
- A quick and cost-effective rebuild using
- A quick and cost-effective migration using CivicTheme migration helpers
- An improved user experience
- An easy-to-maintain website based on a low-no-code solution (CivicTheme)
- An IA roadmap for future uplift that will further improve the user experience
- Access to experienced developers for ongoing maintenance via Salsa's Service Desk
About the Climate Change Authority
The Climate Change is an independent statutory body established under the Climate Change Authority Act 2011 to provide expert advice to the Australian Government on climate change policy.
The Authority plays an important role in the governance of Australia’s climate change mitigation policies.