Salsa UX Designers own and drive the creative process. A UX Designer consults with the client to understand present user interaction models and designs more effective user experiences. The UX Designer often employs user research methods (user-centric design) to build UX for user testing.

UX Designer responsibilities

As a Salsa User Experience Designer duties include:

Creative process

  • Drive creative workshops (low fidelity) — Lead the creative sessions as part of project discovery. Application of inputs such as IA, outcomes of functional discussions to arrive at low-fidelity creative concepts enabling rapid iteration.

  • Drive creative workshops (high fidelity) — Lead the production of high- fidelity designs based on rapid iteration of low-fidelity designs. Broker agreement of initial designs and the maintenance of those designs through life of the project.

  • Application of design systems — Use existing creative artefacts such as those of the DTA’s Design System to identify gaps in the design system compared to the creative outcomes required by clients. Design pragmatic solutions to bridge gaps, including contributing back to relevant design systems.

Design leading

Depending on the scale of engagement the UX Lead may be required to lead one or more design resources. In such cases responsibilities include:

  • Managing the design team members

    1. Ensuring high quality aesthetic output

    2. Aligning designs with functionality scoped with the BA

    3. Accountable for continuous improvement in terms of design tools and process

    4. Allocating design resources to major design tasks such as scope and design workshops

    5. Aligning each design produced before sending to client — to ensure design integrity (Note: this is not functional checking, that’s the BA’s role)

    6. Accountable for education and knowledge transfer among the Salsa design team.

  • Responsible/accountable to ensure Salsa design team log accurate project hours and follow expected project administration practices

  • Accountable for ensuring Salsa designers, and our clients, adhere to the Salsa design sign-off process

  • Accountable for difference in actual design time invested to that provisioned by Salsa


Must haves

  • Significant experience in delivering creative outcomes for government clients.

  • Relevant experience in the delivery of citizen-centric designs, ideally in the government sphere

  • Track record in leading creative workshops with diverse range of stakeholders

  • Experience with Salsa’s standard creative tools such as Sketch, Photoshop, Illustrator, Figma, InDesign and Edge

  • Experience working in multidisciplinary teams encompassing project management, business analysis, technical and others. Experience in embellishing the creative process in a multidisciplinary team executing with an agile methodology

  • A thorough understanding of interactive communications and delivery systems, processes, and user interface design as well as industry best practices

  • Knowledge of layouts, graphic fundamentals, typography and limitations of the web; must understand web development and have the ability to storyboard or translate ideas

  • A strong working knowledge of experience design, brand development, interactive commerce and creative process

  • Ability to lead projects from concept to completion and apply best practices in user interface and interactive design, including image optimisation and site mapping

  • Ability to communicate effectively, both orally and in writing

  • Passion, integrity, and energy!

Nice to haves

  • Knowledge of HTML5, CSS(2.0-3.0), Javascript (JQuery) and open source CMS technologies

  • Knowledge of DTA’s Design System and its application in government

  • Appreciation of the role of creative and citizen-centric design as part of the DTA’s Digital Service Standard

  • Experience participating in user research sessions with client stakeholders and representative website users, collating findings and forming recommendations to take forward into the creative process

Salsa UX Designers

Adam Walton

About Salsa

Salsa Digital is a Melbourne-based agency with a 16+ year legacy in open source. Currently Salsa is made up of approximately 25-30 Salsarians.

Salsa has become a key contributor to helping governments become more open, more consolidated and more connected.

Salsa is entrusted by the Australian Government (Department of Finance) as the exclusive delivery partner for the next generation GovCMS platform. Salsa has also been entrusted by the Victorian Government as the implementation partner for the Single Digital Presence platform.

On behalf of the Victorian Government, Salsa also manages the open data platform ( designed, built and hosted on CKAN (open source data management system).

Salsa is a values-driven agency with a strong open source and transparent ethos.

Salsa is recognised as an open source digital platform leader in government at state and federal level. Salsa has earnt this reputation through delivery of high profile programs of work and also via the production of thought-leading content.


All Salsa Digital employees may expect the following benefits:

  • Work with others that genuinely want to deliver great work

  • Be part of a company with a genuine open, transparent and accountable ethos

  • Become part of an environment where you can contribute and respectfully challenge areas that could be improved, and be well received

  • Be part of a company with a strong and focused vision to build a more open g overnment

  • Be part of a company with a strong culture of pushing the boundaries further

  • Flexible remote/on-site working arrangements

  • Work with a team of professionals in a flat organisational culture

  • Attend professional conferences and events that support and improve your insights and thus knowledge to produce great work