SDP — analytics with Sumo Analytics

Helping government see important platform stats in a consolidated view

Victoria’s Single Digital Presence (SDP) had set up Sumo Analytics on its platform. Salsa and amazee.io worked together to integrate the many disparate system logs with Sumo Analytics so everything was displayed in a central place.

On this page:

At a glance

2020 - 2023
2+ years
Ongoing
Single Digital Presence, LAGOON
State government
Discovery & strategy, Support & optimisation, Technical advisory
GovTech, Whole of government, Open source, Content management systems, Web development, Open platform
Tools & systems, Open standards & common platforms, Open source

Overview

SDP’s challenge

SDPExternal Link didn’t have a consolidated view of platform info and stats due to disparate log solutions. SDP chose Sumo AnalyticsExternal Link to meet this need, but the various platform logs needed to be integrated.

More about the challenge

SDP’s transformation

Salsa and amazee.ioExternal Link integrated logs from edge (section.io) and origin (application, build, request and container logs). With Sumo AnalyticsExternal Link set up on the platform, SDPExternal Link can now get a complete platform snapshot, with aggregate log and metric info from all the deployed projects.

More about the transformation

The outcomes

  • Easy-to-read dashboard

  • Access to centralised platform analytics, including the ability to see cache hit ratio, error logs, build logs, WAF logs, and more

  • Improved visibility of platform info and stats

More about the outcomes

Detailed case study

Below is more detailed information on the challenge, transformation and outcomes.

SDP’s challenge — disparate analytics

The SDP platformExternal Link implements services from many different vendors. This means that useful log information is stored individually in separate logging backends. To enable a consolidated view, SDP chose to implement SumoExternal Link and to consume log data from all disparate sources.

SDP’s transformation — integration of Sumo Logic

Salsa and amazee.ioExternal Link integrated logs from edge ( section.ioExternal Link ) and origin (application, build, request and container logs) with Sumo LogicExternal Link .

The Sumo Logic dashboard shows the log information from all the systems that make up the SDP platformExternal Link . SDP can now see cache hit ratios, error logs, build logs, WAF logs, etc. all in one place.

SDP can use Sumo Logic to surface build errors. They can also track a request throughout every part of the stack using an annotation on the request. In this way, they can see it go through every log platform.

Sumo Logic also enables the SDP operations team to define service level objects (SLOs). These enable the team to track, report and alert on log metrics in real time. This is a big step into enabling the team to make proactive decisions and identify issues before they become real issues.

With Sumo AnalyticsExternal Link set up on the platform, SDP can now get a complete platform snapshot, with aggregate log and metric info from all the deployed projects.

The outcomes — centralised platform analytics

  • Easy-to-read dashboard

  • Access to centralised platform analytics, including the ability to see cache hit ratio, error logs, build logs, WAF logs, and more

  • Improved visibility of platform info and stats

About SDP

Victoria’s Single Digital PresenceExternal Link is the whole-of-government digital platform run by Victoria's Department of Premier and CabinetExternal Link (DPC). DPC is responsible for several elements of Victoria’s digital engagement, including SDP, vic.gov.auExternal Link , data.vic.gov.auExternal Link and engage.vic.gov.auExternal Link .